Sustainability
MetaAge is a distributor of ICT products, primarily representing globally renowned brands for network and system software and hardware products. We purchase product based on accountability and maintain proactive communication with suppliers to understand the rights and interests and work environments of their employees in order to demonstrate our positive influence in the supply chain. In 2014, MetaAge established the management approach according to the Code of Conduct (CoC) published by Electronic Industry Citizenship Coalition (EICC) to practice the CSR requirements in the CoC together with original manufacturers and suppliers. Since the EICC announced to be reorganized and restructured, with its name changed as Responsible Business Alliance (RBA) in 2017, 6 of the Top 10 suppliers of MetaAge (by the amount of purchase) have become RBA members. All these upstream suppliers have established codes of social responsibility that comply with the regulations of their respective countries. Subsequently, we have also expanded promotion to suppliers according to five sections (Labor, Health and Safety, Environment, Ethics, and Management Systems) of the new CoC published by RBA to ensure no obstruction of the freedom of association of workers, no use of child labor or forced labor. Apart from responding to international trends, we have also enhanced the CSR, environmental, and OH&S performance of the supply chain.
MetaAge categorizes suppliers based on the purpose of procurement into two main groups: non-sales procurement and suppliers of products and services for resale. The supplier management measures described below primarily apply to suppliers providing products or services for resale.
In 2025, the four companies collectively engaged 419 suppliers for products and services for resale: MetaAge (277), Global Intelligence Network (89), Epic Cloud (24), and MetaGuru Digital (29)*. MetaAge accounted for the largest share, representing approximately 66% of the total.
To effectively manage supplier-related risks, MetaAge identifies Key Suppliers and Important Suppliers as priority groups for enhanced management and oversight. In 2025, supplier assessments and surveys covering MetaAge's Key and Important Suppliers represented more than 98% of the Company's total annual procurement transaction value.
For new suppliers, the Procurement, Product, and Finance departments conduct relevant assessments. The basic assessment criteria include company profile, financial condition, product quality, service and supply capabilities, procurement-related contracts, and other supplier documents.
In 2025, a total of 73 new suppliers of MetaAge, Global Intelligence Network, and Epic Cloud (Note 1) were required to submit a Supplier Commitment Letter to comply with the corporate social responsibility requirements set forth in the Responsible Business Alliance (RBA) Code of Conduct, including communication on anti-corruption issues. The overall return rate for Supplier Commitment Letters from new suppliers in 2025 was 100% (Note 2).
Supplier Audit, Price Inquiry, Procurement, Outsourcing.
Company website, policies, fax, email, or phone communication, etc.
Through brand selection and promotion, we ask suppliers to follow the Responsible Business Alliance Code of Conduct and makes sustainability part of their daily supply chain management.
Besides the requirement to complete the RBA educational training program for newcomers, the RBA task force communicates the applicable regulations that are updated and provides clarifications to employees internally Periodic. All employees of the MetaAge Group are included to increase the awareness of employees about the overall supply chain ethics and their knowledge of practical risks.
It is our aim to establish a supply chain featuring environmental protection, CSR, labor human rights, OH&S, and sustainable development.
In the upstream and downstream transportation process, MetaAge will produce greenhouse gas emissions, which will have an impact on the earth‘s environment. At present, the company’s upstream and downstream transportation emissions and management measures are as follows:
MetaAge distributes ICT products from international manufacturers and, in response to customer requirements, can provide various environmental certifications and regulatory declaration documents issued by the original manufacturers, including but not limited to ISO international standard certifications, the European Union Waste Electrical and Electronic Equipment Directive (WEEE), Restriction of Hazardous Substances (RoHS), Registration, Evaluation, Authorisation and Restriction of Chemicals (REACH), and the U.S. ENERGY STAR certification.
All of the primary products that MetaAge resells are tested by the Bureau of Standards, Metrology and Inspection (BSMI), Ministry of Economic Affairs to ensure the safety of products and to preveng low-quality products from entering the domestic market, thereby protecting the safety of consumers.
We distribute and sell competitive products and services from well-known manufacturers in Taiwan and overseas that meet customer needs. Based on procurement amounts in 2025, the local procurement* ratios of each company are shown in the table below.
