ESG
MetaAge is a distributor of ICT products, primarily representing globally renowned brands for network and system software and hardware products. We purchase product based on accountability and maintain proactive communication with suppliers to understand the rights and interests and work environments of their employees in order to demonstrate our positive influence in the supply chain. In 2014, MetaAge established the management approach according to the Code of Conduct (CoC) published by Electronic Industry Citizenship Coalition (EICC) to practice the CSR requirements in the CoC together with original manufacturers and suppliers. Since the EICC announced to be reorganized and restructured, with its name changed as Responsible Business Alliance (RBA) in 2017, 6 of the Top 10 suppliers of MetaAge (by the amount of purchase) have become RBA members. All these upstream suppliers have established codes of social responsibility that comply with the regulations of their respective countries. Subsequently, we have also expanded promotion to suppliers according to five sections (Labor, Health and Safety, Environment, Ethics, and Management Systems) of the new CoC published by RBA to ensure no obstruction of the freedom of association of workers, no use of child labor or forced labor. Apart from responding to international trends, we have also enhanced the CSR, environmental, and OH&S performance of the supply chain.
According to the purpose, MetaAge procurement can be divided into two categories: non-sales and sales of products and services. The management measures described in this section primarily focus on suppliers of "sales products or services." Non-sales administrative procurement items are numerous, smaller in amount, and suppliers change frequently. Some management details are supplemented in the green procurement section.
In 2024, the total number of suppliers cooperating with each company was: MetaAge with 309, Global Intelligence Network with 89, and Epic Cloud with 35, for a combined total of 433 suppliers across the three companies. MetaAge accounted for the largest proportion at 71%. MetaGuru had no external procurement or sales of products or services, so its count was 0%.
To effectively manage supplier-related risks, MetaAge has identified “key suppliers” and “important suppliers” as priority management targets. In 2024, MetaAge conducted evaluations and assessments of these key and important suppliers, covering more than 99.5% of the total annual procurement transaction value.
For all new suppliers, the Purchasing, Product, and Finance Departments conduct preliminary evaluations based on company profile, financial condition, product quality, service and delivery capabilities, relevant procurement contracts, or other supporting documents.
In 2024, a total of 92 new suppliers were assessed for MetaAge, Global Intelligence Network, Epic Cloud (excluding MetaGuru, which has no external procurement). These suppliers were required to submit supplier commitment letters in alignment with the Responsible Business Alliance (RBA) Code of Conduct on corporate social responsibility. The commitment letter return rate for new suppliers in 2024 reached 96.7%, with the remainder supported by documentation from overseas manufacturers.
Supplier Audit, Price Inquiry, Procurement, Outsourcing.
Company website, policies, fax, email, or phone communication, etc.
Through brand selection and promotion, we ask suppliers to follow the Responsible Business Alliance Code of Conduct and makes sustainability part of their daily supply chain management.
Besides the requirement to complete the RBA educational training program for newcomers, the RBA task force communicates the applicable regulations that are updated and provides clarifications to employees internally Periodic. All employees of the MetaAge Group are included to increase the awareness of employees about the overall supply chain ethics and their knowledge of practical risks.
It is our aim to establish a supply chain featuring environmental protection, CSR, labor human rights, OH&S, and sustainable development.
In the upstream and downstream transportation process, MetaAge will produce greenhouse gas emissions, which will have an impact on the earth‘s environment. At present, the company’s upstream and downstream transportation emissions and management measures are as follows:
All products that MetaAge resells are environmentally certified, including certifications according to international standards such as the Organization for Standardization (ISO), WEEE, RoHS, REACH, and US ENERGY STAR, among others.
All of the primary products that MetaAge resells are tested by the Bureau of Standards, Metrology and Inspection (BSMI), Ministry of Economic Affairs to ensure the safety of products and to preveng low-quality products from entering the domestic market, thereby protecting the safety of consumers.
MetaAge acts as an agent and distributor of competitive products and services from both local and international manufacturers in Taiwan that meet customer needs. In 2024, based on procurement value, the proportion of local procurement by each company is presented in the table below.
